I have a Samsung Galaxy SII Epic 4G Touch something or another (it's like a Japanese car name typed on a Chinese typewriter, seriously), and it's now restarting itself over... and over... and over... until it's rebooted itself to death. Literally, to death, as every time it reboots, the battery life is significantly diminished.
Last Saturday, I had some extra time before work, so I stopped by the Sprint store in Santa Monica to have it looked at. The technician took it apart and looked at the battery and said "yes, it's a swollen battery", as if I'm supposed to know what that means. I asked what that meant, and he told me that it's caused by overcharging the phone, and that I need a new battery. The last time I was told this, I was handed a handful of batteries and sent along my way. This time, he told me I had the privilege of paying $54.99+tax for a new battery. I told him I'd just buy one on Amazon and left.
So yesterday, the rebooting thing was so bad that I had to see what Sprint could do. I called, and the technician on the phone told me to hard reset my phone, which means losing all of the apps, settings, and basically everything else I hate to configure on my phone. So we do it, and TA-DA! it doesn't work. The phone is a piece of junk. This technician tells me I need a new phone, which is no big deal, because he can send me one. It'll take 3 business days. So I can have a new phone on... Tuesday? It's Wednesday. Oh, and there's another option: I can go to the Sprint store at 7213 Melrose Avenue, at the corner of Melrose and Formosa, which is about 2 miles from my apartment. I was supposed to work until 7, but if I left around 6:15, the bus would get me to the corner of LaBrea and Santa Monica Blvd at around 7:30. It was 5:30. He called the store and set it all up, told me that they were open until 8, and that the phone would be waiting for me.
I got on the bus.
Side note: there was a really cute guy on the bus sitting across the aisle for me.
I got to Santa Monica and LaBrea at 7:15 and walked to the store pretty quickly. But what do you think happened when I got there? They'd never heard of me (a typical "Hollywood" response), no one had called, and they don't have replacement phones at that location. I quickly apologized to the guy who was working (as he was just a messenger) and then told him to go fuck himself and fuck Sprint and fuck this stupid fucking phone.
Then I walked the 2 miles home, because I didn't have money for another bus. UGH.
I got home, called Sprint again and shouted the whole story to the next technician, who half-heartedly apologized and expedited a phone, so I could get a new one on Friday. If you're out there, Emmanuel from Sprint, I'm sorry for shouting at you, I was just very frustrated.
However... I didn't smoke. I didn't even really think about it. It felt good. I've gotta go get ready for work, but let me share some numbers with you from the app that I had to re-download and re-enter all of my quit times, etc
Your heart rate and blood pressure have dropped: 100%
The CO level in your blood has dropped to normal: 100%
Your sense of taste and smell have improved: 100%
Nicotine has been removed from your body: 100%
Your dependence on nicotine has been eliminated: 66%
Withdrawal symptoms have subsided: 33% (as suspected, this will last a month. I'm 1/3 of the way there!)
Your circulation has substantially improved: 10%
Smoking related sinus congestion, fatigue, or shortness of breath have decreased: 3%
Your excess risk of coronary heart disease, heart attack, and stroke has dropped to less than half that of a smoker: 2%
Your risk of stroke has declined to that of a non-smoker: 0%
Risk of death from lung cancer has declined by almost half: 0%
Your risk of smoking-induced tooth loss has declined to that of a non-smoker: 0%
Your risk of coronary heart disease is now that of a person who has never smoked: 0%